Employment

Employment Opportunities


We are looking for a receptionist and an experienced Licensed Veterinary Technician. A great opportunity for the right person!!! Résumés can be sent to ccvc@pasty.net or the clinic address.

Copper Country Veterinary Clinic Job Descriptions

Receptionist


The Receptionist is responsible for greeting clients and patients as they enter the clinic, invoicing clients’ visits, and processing clients’ files/forms as necessary to document the client/patient history, for invoicing and processing surgery patients’ records, and for answering the phone, scheduling appointments, and getting client files ready for the appointments.

Required skills, knowledge, abilities, and physical demands:

The Receptionist must possess a high school diploma, strong interpersonal communication skills, and a demonstrated ability to multitask and to pay attention to details. This position also requires the ability to lift up to 40 lbs occasionally to assist clients with their pets or to transport pet foods from storage to the lobby.

  • Answer phones properly
  • Schedule appointments
  • Create client records and folders
  • File client records accurately
  • Check in clients for appointments
  • Update client information and get pet weights
  • Check in surgeries and procedures in the morning
  • Balance cash drawer
  • Process medication refill requests
  • Invoice appointments, product and medication sales, and procedures
  • Reconcile credit card and care credit machines
  • Reconcile deposit at end of day
  • Keep supplies stocked
  • Do “Call-Backs”
  • Do surgery and multi-pet appointment reminder calls and “no-shows”
  • Write sympathy cards
  • Check the Doctor calendar and verify it with the appointment scheduler
  • Performs other duties as required

Expectations of all Employees:

  • Always remember that the client comes first and is the reason we are here!
  • Be positive, friendly, and smile!
  • Assist the doctors in any manner needed, at any time
  • Scan all areas (including parking lot) for messes or trash and clean up
  • Assist co-workers as needed
  • Record items needed in ordering book when the item is running low (not when last one is used)

Work environment

The Receptionist works in the front reception area. This is a generally fast-paced situation, frequently requiring multi-tasking skills, strong interpersonal skills, and a broad knowledge of the practices and policies of CCVC.

Continuing education requirements:

Continuing education will be made available through in-house training opportunities and local training seminars as they become available.

Licensed Veterinary Technicians


The Licensed Veterinary Technician (LVT) is trained to assist the veterinarian in providing pet-care services offered by the Clinic. This position has a supervisory responsibility over the Patient Care Staff in assuring that appropriate care is being given to the pets and that the proper protocols are being followed for the cleanliness of the clinic.

Required skills, knowledge, abilities, and physical demands:

  • The Licensed Veterinary Technician must possess an LVT certificate from the state of Michigan.
  • Take histories, provide treatment to routine problems, and give counseling to clients.
  • Collect urine, perform skin scrapings, draw blood.
  • Take and process radiographs
  • Perform routine lab procedures and tests in hematology, biochemistry, chemistry, microbiology, urinalysis, and serology.
  • Assist DVM with physical examinations that help determine the nature of the illness or injury.
  • Perform and maintain anesthesia. • Administer medications, vaccines, fluids, and blood products as prescribed by the DVM.
  • Record temperature, pulse, and respiration • Dress wounds, apply splints and other protective devices, and clean teeth.
  • Perform catheterizations—urinary, arterial, and venous
  • Perform ear flushes, intravenous feedings, and tube feedings.
  • Operate electrocardiographic and radiographic equipment.
  • Assist DVM in surgery by providing correct equipment and instruments.
  • Assure that monitoring and support equipment such as anesthetic machines, cardiac monitors, scopes, and breathing apparatus are in good working condition.
  • Maintain treatment records and maintenance logs.
  • Maintain inventory of all pharmaceuticals, equipment, and supplies needed in the float and surgery areas.
  • Knowledge of clinical operations and procedures.
  • Ability to maintain quality, safety, and/or infection control standards.
  • Ability to react calmly and effectively in emergency situations.
  • This position requires long periods of standing and the ability to lift and carry at least 40 lbs.

Expectations of all Employees:

  • Maintain work areas (clean and clutter free)
  • Always remember that the client comes first and is the reason we are here!
  • Be positive, friendly, and smile!
  • Assist the doctors in any manner needed, at any time
  • Scan all areas (including parking lot) for messes or trash and clean up
  • Assist co-workers as needed
  • Record items needed in ordering book when the item is running low (not when last one is used)

Work environment

The Licensed Veterinary Technician works in all areas of the clinic. This is a generally fast-paced situation, frequently requiring multi-tasking skills and a broad knowledge of the practices and policies of CCVC. Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Continuing education requirements

The Continuing Education credits required to maintain a Licensed Veterinary Technician license for the State of Michigan. Continuing education will be made available through major national veterinary conferences and state conventions and through in-house training opportunities and training seminars/conferences as they become available.

Veterinary Assistant


The Kennel Staff is responsible for care of patients hospitalized in the kennel area, overall cleanliness of the clinic, and maintenance of the grounds around the building. This position does not have supervisory responsibilities.

Required skills, knowledge, abilities, and physical demands:

The Kennel Staff must have functioning knowledge of or experience in basic pet care and housekeeping duties particular to the veterinary field. This position also requires the ability to lift up to 40 lbs to transport pet foods from storage to the kennel area. This position also requires to work on Saturday and Sunday.

Essential Duties and Responsibilities:

The Housekeeping Manual details all Duties and Responsibilities, including the following:

  • Clean all runs and cages as needed, including cages downstairs
  • Make sure all animals have water and food, as directed by treatment instructions, surgery technician, or DVM
  • Make sure cats have clean litter boxes and dogs are walked (unless instructed not to)
  • Pay close attention to special instructions and personal items for each pet
  • Record information on pets as requested by doctors or surgery technicians
  • Record anything unusual on surgery board (vomit, diarrhea, eating the blanket, etc.)
  • Notify doctor on call if something is wrong
  • Empty all garbage cans
  • Sweep, vacuum, and mop all floors (upstairs, downstairs, and stairs)
  • Vacuum all rugs, including Dr. Cole’s office
  • Clean all bathrooms and restock supplies
  • Clean the reception area
  • Wash laundry and put in appropriate place
  • Wash dishes in kennels and downstairs
  • Maintain and clean all housekeeping equipment; restock supplies
  • Clean the refrigerators and freezers
  • Clean any messes in parking lot or on lawn (check lawn for feces)
  • Maintain and water the outside flower boxes (when needed)
  • Shovel walkways and de-ice parking lot (when needed)
  • Perform other duties as required

Work environment:

The Kennel Staff work in all areas of the clinic, and are required to regularly use commercial cleaning agents and disinfectants in the accomplishment of their duties.

Veterinarian


The Veterinarian is responsible for providing pet-care services offered by the Clinic. This position has a supervisory responsibility over the Patient Care staff as they perform duties requiring the legal oversight or responsibility of a licensed veterinarian.

Required skills, knowledge, abilities, and physical demands:

  • The Veterinarian must possess a DVM degree.
  • Ability to observe, assess, and record symptoms, reactions, and progress.
  • Knowledge of current veterinary theory and practice.
  • Knowledge of relevant drugs and non-pharmaceutical patient care aids and ability to prescribe dosages and instruct patients in correct usage.
  • Records maintenance skills.
  • Knowledge of clinical operations and procedures.
  • Ability to maintain quality, safety, and/or infection control standards.
  • Ability to react calmly and effectively in emergency situations.
  • Knowledge of animal surgical techniques.
  • Ability to assess and treat medical conditions in a wide variety of animals.
  • Knowledge of animal husbandry requirements, methods, and techniques.
  • Knowledge of legal and ethical standards for the veterinary care of animals
  • This position requires long periods of standing and the ability to lift and carry at least 40 lbs.

Essential Duties and Responsibilities:

  • Provides clinical veterinary care, examination, treatment, surgery, and follow-up for animals housed in the Clinic.
  • Provides emergency and weekend on-call veterinary coverage.
  • Diagnose, treat and control diseases and injuries among the Clinics patients
  • Perform surgery on sick and injured animals
  • Prescribe and administer drugs, medicines, and vaccines as appropriate.
  • Conduct post-mortem examination of animals including the performance of hematology, parasitology, microbiology and clinical pathology laboratory tests and procedures.
  • Prepare and maintain records concerning consultations and diagnostic decisions ensuring compliance with applicable Federal, State and local regulations.
  • Keep abreast of new technological advances in the care and treatment of animals and provide in-service training and orientation programs to staff as needed.
  • Assist in the establishment and implementation of an effective quality control system for laboratory work; revise techniques and procedures as required to obtain desired standards.
  • Perform other related duties incidental to the work described herein.

Work environment

The Veterinarian works in all areas of the clinic. This is a generally fast-paced situation, frequently requiring multi-tasking skills and a broad knowledge of the practices and policies of CCVC. Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Continuing education requirements:

The Continuing Education credits required to maintain a veterinary license for the State of Michigan.

Continuing education will be made available through major national veterinary conferences and state conventions and through in-house training opportunities and training seminars/conferences as they become available.

Benefits

  • SIMPLE IRA
  • Health Insurance with Dental
  • Liability and Disability Insurance
  • Paid Vacation and Holidays
  • Emergency fees and weekend bonuses
  • Continuing Education -- 4 days and $1600 reimbursement
  • Management Opportunities
  • Uniforms provided
  • Highly skilled and trained staff